Terms of Service
Last updated: September 24, 2026
1. Agreement to These Terms
These Terms of Service (the "Terms") govern your access to and use of the website operated by Lemonada Labs, LLC, doing business as SÖL & CO ("SÖL & CO," "we," "us," or "our"), including any purchase of products through the site (collectively, the "Services"). By accessing the Services or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction, to make a purchase through the Services. By using the Services, you represent that you meet this requirement.
3. Products, Pricing, and Errors
We reserve the right, at any time and without notice, to modify, discontinue, or limit the availability of any product; to change prices; and to correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability, including after an order has been submitted. Product colors and finishes may appear differently depending on your display. Stated dimensions are approximate and may vary due to manufacturing tolerances. We do not warrant that any product will be compatible with, or will protect, any particular item you place inside it.
4. Product Photography and Props
Product photography, video, and illustrations may include hats, garments, luggage, furnishings, or other props shown for scale, context, or styling. These items are not included with the product and are not for sale. Only the item identified on the product page is supplied with your order.
5. Statements About Fit and Storage
Any statement that a product fits under an aircraft seat, in an overhead bin, or in any other space is general guidance based on the product's stated dimensions and is not a guarantee. Under-seat and overhead dimensions are not standardized and vary by airline, aircraft type, cabin configuration, and seat position. Aisle, bulkhead, and exit-row seats in particular may include entertainment boxes, support bars, or other structures that reduce the usable opening. Fit is your responsibility to confirm with your carrier, and a product's failure to fit a particular space is not a defect and does not entitle you to any remedy beyond the rights described in our Return & Refund Policy.
6. Orders
Your order is an offer to purchase. We reserve the right to accept, refuse, limit, or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or quantity limits. If we cancel an order after payment, we will refund the amount charged. A confirmation email does not constitute acceptance; acceptance occurs when the order ships.
7. Shipping and Risk of Loss
Shipping terms are described in our Shipping Policy, which is incorporated into these Terms. Title to products and risk of loss pass to you upon our delivery of the products to the carrier. Delivery estimates are not guarantees, and we are not liable for carrier delays.
8. Returns
Returns are governed by our Return & Refund Policy, which is incorporated into these Terms.
9. Promotional Codes
Promotional and discount codes are subject to any stated conditions, have no cash value, may not be combined unless expressly stated, and may be modified or revoked at any time without notice.
10. Intellectual Property
The Services and all content on them, including text, images, video, graphics, logos, product designs, and trademarks (including SÖL & CO™), are owned by or licensed to us and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent.
11. Prohibited Uses
You agree not to use the Services for any unlawful purpose; to interfere with the security or operation of the Services; to scrape, harvest, or collect data from the Services; to infringe our or any third party's rights; or to transmit malicious code.
12. Disclaimer of Warranties
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PRODUCT WILL MEET YOUR EXPECTATIONS, FIT ANY PARTICULAR SPACE, OR PREVENT DAMAGE TO ITEMS STORED IN IT. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
14. Indemnification
You agree to indemnify, defend, and hold harmless Lemonada Labs, LLC and its officers, employees, affiliates, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms or your misuse of the Services or any product.
15. Dispute Resolution; Binding Arbitration; Class Action Waiver
Please read this section carefully. It affects your legal rights.
Informal resolution. Before filing a claim, you agree to first contact us through our contact form and attempt in good faith to resolve the dispute informally for at least 30 days.
Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any product that cannot be resolved informally will be resolved by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures (or, for claims exceeding $250,000, its Comprehensive Arbitration Rules and Procedures), rather than in court, except that either party may bring an individual claim in small claims court. The arbitration will be seated in, and administered from, Los Angeles County, California, unless applicable law requires otherwise. The Federal Arbitration Act governs the interpretation and enforcement of this provision.
Class action waiver. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. Disputes may be brought only on an individual basis.
Batch arbitration. If 25 or more similar arbitration demands against us are filed by or with the assistance of the same law firm or organization within a 60-day period, JAMS shall administer those demands in batches of no more than 100, resolving each batch in sequence before the next batch proceeds, and the parties agree to cooperate with JAMS to implement this process. This provision does not apply where prohibited by applicable law.
Opt-out. You may opt out of this arbitration agreement by sending us written notice through our contact form within 30 days of your first purchase, stating your name and that you wish to opt out of arbitration.
16. Governing Law; Venue
These Terms and any dispute arising out of them are governed by the laws of the State of California, without regard to its conflict of laws principles. Subject to Section 15, exclusive jurisdiction and venue for any judicial proceeding arising out of or relating to these Terms, the Services, or any product shall lie in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts and waive any objection to venue there.
17. General
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver of that right. These Terms, together with the policies incorporated by reference, are the entire agreement between you and us regarding the Services. We may update these Terms at any time by posting the revised version; your continued use of the Services after changes are posted constitutes acceptance.
18. Contact
The Services are operated by Lemonada Labs, LLC, doing business as SÖL & CO. Questions about these Terms may be sent through our contact form.
