Return & Refund Policy
Last updated: August 30, 2026
Return Window
You have 14 days from the date of delivery to request a return. Requests made after 14 days will not be accepted.
Conditions for Return
To be eligible for a return, your item must be:
- Unused, unworn, and in the same condition you received it;
- In its original packaging, with all included components; and
- Accompanied by the order number or proof of purchase.
Items that show signs of use, wear, damage, alteration, odor, or that are missing packaging or components are not eligible for return and will not be refunded. Final sale items, or returns that do not otherwise comply with these terms, cannot be returned. We reserve the right to refuse any return that does not meet these conditions.
How to Start a Return
All returns require prior authorization. Submit a return request here with your order number. Items sent back without prior authorization will not be accepted. Once approved, we will provide the return address and instructions.
Return Shipping
Customers are responsible for return shipping charges, which are not refundable. We strongly recommend using a trackable shipping method and retaining proof of shipment; we are not responsible for returns that are lost or damaged in transit, and no refund will be issued for a return we do not receive. Refunds are issued to the original form of payment only. Returns can only be completed within the United States.
Exchanges
We do not offer direct exchanges. If you would like a different item or color, return your eligible item for a refund and place a new order.
How Do I Send Back My Return?
Once your return is authorized, we will email you the return address and any instructions specific to your order. Pack the item securely in its original packaging and ship it back using a trackable method at your own expense.
Improper Purchasing & Returns Activity. The return and refund rights described in this policy are intended solely for the benefit of end consumers, not for anyone purchasing our products for resale. Purchasing our products for resale, or engaging in fraudulent purchasing or returns activity, is strictly prohibited. If we determine that an order is intended for resale, involves fraudulent activity, or reflects a pattern of returns that prevents us from properly serving genuine customers, we reserve the right to (1) suspend any right or benefit under this policy that is intended for direct-to-consumer purchases, and (2) take any action we consider appropriate to address it, including restricting sales to a customer, canceling orders, imposing purchase quantity limits, declining to issue refunds or accept returns, and suspending or closing an account.
Our Right to Reject a Purchase, Return, or Cancel an Order. Fulfillment of any order through our site is subject to product availability and our discretion in managing inventory. We reserve the right, in our sole discretion, to limit, decline, or reject any sale, return, or order for any reason, without liability for damages or costs, except that we will refund any amount we actually received from you in connection with that sale or order.
Rejected Returns
Returns that do not meet the requirements in this policy may be rejected. Rejected returns are non-refundable and the returned item is forfeited.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to the original payment method, typically within 5 to 10 business days of approval; your bank or card issuer may require additional time to post the refund. Original shipping charges, where applicable, are non-refundable.
Non-Returnable Items
Items marked final sale, gift cards, and items that do not meet the conditions above are not eligible for return or refund. Unless an item is expressly marked final sale at the time of purchase, sale-priced and discounted purchases may be returned under this policy.
Damaged or Incorrect Orders
Please inspect your order upon delivery. If your item arrives damaged or you received the wrong item, contact us within 7 days of delivery with your order number and photos of the item and packaging, and we will make it right. Claims made after 7 days may not be honored.
Questions
Reach us any time through our contact form.